About Spinago Casino

Who We Are

Spinago is operated by Novatrix SRL, a company incorporated under the laws of Costa Rica. We hold an E-gaming licence issued by the Tobique Gaming Commission, and we operate under Terms and Conditions that reflect our commitment to transparent, responsible gaming. Our Costa Rica base allows us to serve international markets efficiently, and we've paid particular attention to building a product that resonates with players in Australia, where our jackpot counters run in AUD and our weekend VIP cashback is calculated on Sydney time to match our Aussie players' schedules.

We operate in English, and our platform is designed to be clear and easy to navigate no matter where you're playing from. If you ever come across any translated material, know that our official English-language site is always the version that governs the Spinago experience.

Our Game Selection

When you open Spinago, you'll find one of the largest libraries in the industry: 6,363 slots, 500 live casino games, and specialty categories like Crypto Games, Bonus Buy, Play with Bonus, Epic titles, and Hold & Win. In total, our lobby counter shows 7,248 games, giving you more ways to play than you could get through in a single sitting.

We've stocked our shelves with titles from providers like Pragmatic Play, Hacksaw Gaming, Relax Gaming, Yggdrasil, Evolution, BGaming, Nolimit City, Red Tiger, and dozens more. Here at Spinago, our Live Casino runs on tables from Evolution and BetGames, giving you authentic roulette, blackjack, and other dealer-led action around the clock.

Our Spinago jackpot pools are something we're especially proud of. We run three in-house progressive pools:

• Prime Network Jackpot
• Mega Jackpot
• Standard Jackpot

These pools grow in real time as players spin across our network, and when someone hits the big win, we pay it out in full — progressive jackpot wins at Spinago are never capped by our standard withdrawal limits.

Game Categories You'll Find at Spinago

Rewarding You From Day One

We want your first deposit at Spinago to feel like an event. That's why we offer a welcome package worth up to 650 EUR plus 200 free spins, spread across your first three deposits. From there, we keep things interesting with our Tuesday Reload bonus, Friday Free Spins tied to your weekly deposit activity, and ongoing tournaments like our Legendary Battle, which carries a 7,500 EUR prize pool. For full details on these offers, visit our Spinago bonus page.

Loyalty matters to us, which is why every real-money wager you place on slots earns Comppoints that move you up through our eight-tier VIP program — from Cotton all the way to Silk. Higher tiers unlock bigger weekend cashback, personal VIP management, and free spin rewards on every level up. We built this structure so that the more you play with us, the more we give back.

Secure, Flexible Banking

We support a wide range of payment methods so you can deposit and withdraw the way that suits you best. At Spinago, you can fund your account using Visa, Mastercard, Maestro, Neteller, Payz, Neosurf, Instadebit, iDebit, Interac, or a selection of cryptocurrencies including Bitcoin, Ethereum, Litecoin, and USDT. All of our deposit methods are free of charge and processed instantly.

We've also made sure our withdrawal process is as smooth as possible. Payz, Neosurf, Instadebit, iDebit, and crypto withdrawals at Spinago are typically instant, while card and bank transfer payouts follow standard banking timelines. Our team processes withdrawal requests within 72 hours of approval, and we keep our players informed every step of the way.

Currencies We Support

• EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR
• BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, TRX

Built for Australian Players

A large part of our community comes from Australia, and we've shaped Spinago with that in mind. Our jackpot displays run in AUD, our weekend cashback calculations follow Sydney time, and our bonus and limit tables are presented with AUD figures throughout. We want our Australian players to feel like Spinago was made with them in mind — because it was.

Responsible and Compliant Gaming

We take compliance seriously. Registration at Spinago requires full legal details and identity verification, and we limit each person to a single account per household, IP address, and device. If you plan to play with Bitcoin, we'll ask for identity verification before your first deposit — a step we take to keep our platform safe for everyone.

We also want to be upfront: Spinago does not accept players from a defined list of restricted countries, and certain providers like NetEnt and Amatic apply their own regional blocks, including in Australia for specific titles. We list these restrictions clearly so there are no surprises once you've signed up.

Registration Process

Getting started with us takes just a few minutes. Here's how to join Spinago:

1. Visit our website and click the sign-up button
2. Enter your full legal name, address, and date of birth
3. Provide a valid email address and create your password
4. Verify your email to activate your account
5. Complete identity verification by uploading a valid ID
6. Make your first deposit and claim your welcome package

Already have an account? Head to the Spinago login page to get back into the action.

Our Customer Support Team

We're available around the clock because questions don't keep office hours. Our support team at Spinago is ready to help with anything from banking questions to bonus terms.

• Live Chat: Available 24/7 directly on our site
• Email: support@spinago.com
• Contact Form: Found on our support page
• FAQ: A detailed self-help section covering common questions